We all had to adapt when Covid took over the nation. From additional hygiene precautionary measures to social distancing. One thing that started taking the dental industry by storm, was the implementation of virtual consultations and it looks like they’re here to stay for good.
Up until last year, an appointment at your dentist would’ve been a face-to-face consultation, but since we have been required to wear face coverings in all healthcare settings and adhere to social distancing and hand washing guidelines, it seems as if a virtual consultation is a better option. Especially if you’re someone who is at more risk from Covid-19.
Due to the need for social distancing and a surgery fallow period, a lot of practices are experiencing significant delays in seeing all of their patients and some aren’t taking on any new patients. Virtual consultations allow dentists to carry out consultations with the requirement of PPE whilst also reducing the need for surgery space and cleaning before and after.
What does a virtual consultation consist of?
A virtual consultation is a video meeting between a patient and dental professional. These take place via a video link, where a diagnosis can be made, and the appropriate dental treatment prescribed. There are plenty of virtual consultation providers to choose from, but it is essential that you begin advertising this new method of consultation first of all. You can either set-up an e-consultation form or go a step further and use a platform like SmileMate.
Once a form has been submitted by a patient, the dentist will need to arrange a video call. Technology is now at a place where reliable video calling is accessible and affordable. There are a number of different platforms you can use for video calling, including Skype, Zoom, Messenger and WhatsApp.
All of these different ways to carry out virtual consultations means that you will have more time to bring patients to clinic who really need to be seen, which will be more efficient for your practice.