Communication ideas during lock down

Your patients still want to speak to you – so help them reach you

It’s more important than ever to keep the dialogue open with your patients. While you may not be able to treat them in person, you can still make a huge difference over the phone, over messenger and even over video.

Virtual meeting software and apps have always been around, but with the world moving to a remote way of working during this lockdown, they’ve become essential. Whether for business-use or personal-use, WhatsApp and Zoom have been keeping people connected despite how COVID-19 is keeping us physically apart.

Integrating WhatsApp with your website

Have a mobile number that you’re comfortable with patients contacting? You’re nearly there. Using that number, we can set up a widget on your site that, when clicked, allows patients to message you directly through WhatsApp.

Clients of ours who have made the step of having WhatsApp accessible on their websites have seen a surge of contact through the app since the lockdown started. People need the reassurance and reliability of what’s familiar to them. Using the method of communication that they are most comfortable with can only make it easier to speak to those in need.

Please email us ([email protected]) if you’d like WhatsApp set up on your website, and your account manager will be straight back in touch.

Instant help for when your patients need it

A direct line to a dentist can be relief in itself, especially for patients in dental pain. Speaking to a dentist face-to-face, even over video, can really help put fears to rest as well as receive expert advice on how to address the issue.

As well as WhatsApp, we can also help you set up Zoom video consultations if you wish to set up digital appointments across your patient base.

Find out more about Zoom

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