Dental Design Annual Survey
Every August (for the last 4 years), we start the process of gathering feedback from practices under our existing care.
This is achieved with a quick and easy (if I say so myself having designed it), 6- question survey sent out via email, with an open comment box at the end giving our clients the ability to express their satisfaction, or dis-satisfaction on any aspect of our service.
If you’ve been with us for a while, you’ll no doubt have been asked to fill in the survey with your feedback and if you have done so in previous years a big Thank You from us. And a polite request for your renewed feedback from the last years work. 🙂
Your SEO account manager will be in touch very soon requesting your feedback.
Why?
It goes without saying the advantages of feedback to any organisation wanting to deliver the very best for their customers.
At Dental Design, we’ve managed to identify areas for improvement following the results of the survey over the last few years.
We’ve taken action on the issues raised by;
- Increasing staff numbers in the amendments team to fulfil time scales
- Sourced a reliable and user friendly ‘Call Tracking’ service for our practices wanting a greater level of monitoring investment and for staff training
- Increasing our portfolio of products to now include;
Social Media Lite – a more financially palatable social media management just for Facebook
In-house photography – for 360 degree tours and gorgeous photography
In-house copywritting – to help when words don’t come easily
We value your feedback and look forward to reviewing all the returned surveys.
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