Facebook Q&A

29 April 2015 | | Social Media

Got some questions that you need answering about how to make the most out of Facebook?

Well you’re in luck! The following provides the answers to the most common Facebook questions:

 

Can I change my page name?

Changing your page name is a simple process if you have less than 200 fans:

1. Click the “about us” tab

2. Click “page info”

3. Go to the name section and click edit

4. Enter your new name, click save and you’re all done!

 

If you have more than 200 fans and/or have already changed your name it can be difficult. You might need go to your page info again and look for “request change” next to your name and fill out the form they provide. If this option isn’t available you will have to go through Facebook’s Help section to try to change the name.

 

Can I change my URL?

Yes you can however this can only be done once!

If you’re looking to try and change it again you may need to go through Facebook’s Help process to change it.

 

Can I merge pages?

If you have 2 Facebook pages that are very similar then yes you can.

Merging the pages merges the fans, ratings etc. However the posts and photos from the secondary page will unfortunately be deleted.

Also be aware that:

– Pages can’t be unmerged

– You need to be the admin of both pages

 

Can I see who my Fans are?

You can see the fans who have set their likes to Public. One way to see a list of fans is to login as the page and then click on the people icon at the top then click see all.

 

How do I enable rating and reviews?

If you have categorised your Facebook page as a local business then by default they should display.

 

I want to show a video in the about us section, how do I do this?

If you click the video tab and then “Add Featured Video” and select the video you want it should display in the About us section.

 

If you would like to know more about Facebook and the social media services we provide please give us a call on 01202 677277.

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