Customers and businesses both benefit when a business is reviewed on Google. Customers can make informed decisions based on information from people they trust. Businesses can strengthen their relationship with customers by directly engaging with reviewers on Google.
To encourage reviews for your business:
- Remind your customers to leave feedback on Google. Simply reminding customers that it’s quick and easy to leave feedback on Google on mobile or desktop can help your business stand out from sites with fewer reviews.
- Become an active presence on Google and respond to reviews. Your customers will notice that your business values their input and respond with more reviews.
- Make sure your business information is verified. Only verified local Google+ pages can respond to reviews.
Not sure how to write and share a review? Here’s how!
Write a review
- Go to plus.google.com/local and sign in with your Google account.
- Search for the location, then click on the name of the business to go to its page.
- Click the Write a review button next to the cover photo.
- Rate different aspects of the place using the 1 to 5 star scale, and write any information that you think will be helpful in the text box.
- When you’re done, click Publish. Any reviews that you write will be public and attributed to your Google+ name.
Share your review
You can share any review that you’ve written with your circles.
- Visit the page of the business that you have reviewed.
- Click the
share button at the bottom of the review. - A share box will appear that allows you to add comments and choose circles or people to share with. Click +Add more people then select a circle or type the name of individual people you’d like to share your post with. If you’d like to remove a circle or person, click the X next to their name.
- When you’re ready to post, click Share.
Remember, reviews are good for your online reputation and your SEO – don’t be afraid of them!
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