Performance Max (PMax) has become one of the most talked-about campaign types in Google Ads. And for good reason. It promises more automation, wider reach, and better results using AI.
But from a dental marketing perspective, the reality is a bit more nuanced.
At our agency, we don’t typically recommend Performance Max as a primary strategy for dentists. In most cases, we see stronger, more predictable results from well-structured search campaigns.
That said, PMax does have its place.
Performance Max is a fully automated campaign type that allows your ads to appear across all of Google’s inventory, including:
Instead of targeting specific keywords, you provide:
Google then decides who to show your ads to and where.
While Performance Max sounds powerful in theory, in practice — especially for dental practices — it often introduces problems.
One of the biggest issues is lack of control over search intent.
With traditional search campaigns, you can:
With PMax, this visibility is limited.
What we often see:
Another common issue is that PMax campaigns tend to:
This creates misleading results:
…but little to no increase in new patient acquisition, which is what actually matters.
Because PMax is heavily automated, you lose control over:
For dental practices operating in competitive local markets, this can make campaigns:
Despite the downsides, PMax isn’t useless — it just needs to be used strategically.
We typically test Performance Max when:
If a well-optimised search campaign isn’t generating enough leads, PMax can sometimes:
PMax relies heavily on data.
It works best when you already have:
For treatments like:
Patients often take longer to convert. PMax can help support a multi-touch journey across platforms.
Even though we’re cautious with it, there are clear advantages.
PMax allows you to reach potential patients across multiple platforms, not just search results.
When used alongside search campaigns, it can:
For practices or agencies managing multiple campaigns, automation can:
You don’t get full insight into:
Without strong data and structure, spend can be allocated inefficiently — often towards:
If your tracking isn’t accurate, PMax will optimise towards the wrong outcomes.
Because targeting is automated, your ad creative does most of the heavy lifting.
Weak creative = poor results.
For most dental practices, we still prioritise:
Targeting keywords like:
These capture users actively looking to book.
Including:
Refining:
This level of control is what consistently drives new patient growth.
For most dentists: not as a primary strategy.
Performance Max can work — but it’s often:
We see it as:
A secondary tool, not a foundation
Best used when:
If your current campaigns aren’t delivering the volume or quality of patients you need, it’s likely not just about adding new campaign types. It’s about fixing the strategy.
We help dental practices:
Get in touch today for a Google Ads audit and see exactly where your campaigns can improve.